Terms & Conditions

 

SALES AND DELIVERY

Introduction

ND WORLD is own and driven by N DEGREES ApS, CVR-no  our address is Toldbodgade 10A, 3 Sal, 1253 Copenhagen K 

These terms and conditions are applied to items purchased on www.ND-world.com and shipped within Denmark, with the exception of Greenland and the Faero Islands, unless otherwise specified. 

Ordering and paying

ND WORLD is open 24 hours a day, which means you can almost always shop. The shop might close due to maintenance. You can only make a purchase when the store is open.

To shop on www.nd-world.com you must be 18 years old and in possesion of a vaild payment card which we accept. If you are not yet 18 years old, you can still shop if you have your guardian's permission or other legal rights to full fill the order. 

 You choose the items you wish to buy and place them in the "shopping bag". Up until the check-out procedure you can edit the contents of the shopping bag, and can continuously check the contents and prices of the items. 

Any extra payments, for example for shipping and card fees, will not be added to the total amount until you are ready to pay. 

When you are ready to order, click on the "Proceed to Purchase" button. Then enter your name, address, e-mail, telefon number, payment method and delivery type. 

You can change the contents of the shopping bag up until you confirm your purchase by clicking the "Order and pay" button. After this your order passes on to www.nd-world.com

 

14 day return policy

When you shop online with ND WORLD you have a 14 day period in which you can tell us you regret the transaction and would like to return your items.

Some items are not included in this policy, or one can lose the right to return an item, for example sealed beauty products where the seal is broken. Or if due to hygienic reasons the item is not suitable for return and the seal has been removed/broken - included in this are sealed under garments. Due to this under garments and bathing suits must be tried with own under garments on, and to ensure that all seals remain intact on the clothing being tried. 

The window of return starts on the day which you recieved the items. If the window expires on a holiday, Saturday, Grundlovsdag, Christmas evening or New Year's Eve the window will be extended to the next working day. In case of mulitple items ordered together, but are delivered seperately, or an item which is delivered in parts, the return window starts on the day the last item or part was recieved. 

After recieving the items you must handle them with care when determining their make, qualities and how they work. This means you must try on the clothing as you would in a fitting room, and you must only try on shoes indoors, without wearing out the soles. Therefore trying on shoes on a carpet or soft surface is recommended. 

 

Personal data

To shop on www.ND-WORLD.com you must disclose:

  1. Name
  2. Address
  3. E-mail address
  4. Telephone/cellphone number 

This data will be stored with information on which items you have bought for 5 years starting at the end of the accounting year in which the information is relevant. After which this information is deleted.  

 If you have created a login for our website though, your peronal data and order information will not be deleted unless you inform us to do otherwise. Data will not be given or sold to any thrid party, unless this happens in conjunction with a restructuring or a full/partial sale of the company. Any possible disclosure in such a situation will happen in compliance the vaild personal data laws set forth.

As a customer you have the oppertunity to register data of yourself, and you can oppose a registration according to the rules set forth on this topic. 

Cookies

When using www.ND-WORLD.COM you accept that we utilize cookies. A cookie is a small data file which we place on your computer in order to keep track of what happens during your visit on the site and in order to recognize your computer. A cookie is not a program and does not contain any viruses.

Governing Law and Jurisdiction

The purchase of goods on www.nd-world.com is subject to Danish law. Any disputes will be settled by the Danish courts.

Customs and VAT

If you order from an EU country you must pay Danish VAT, but no duty due to the rules on the free movement of goods. Items sent from ND-WORLD.com can not be sent as a gift to non-EU countries, in an attempt to evade local duties and taxes.

If you order from a country outside the EU, you might be subjected to local taxes and duties which we can not be held responsible for. You will however be exempt from paying Danish VAT. If this is the case you will be contacted by shipping company. Be aware that this may delay the shipment as the goods might be held in customs. It is then your responsibility to contact the shipping company and pay the extra costs.

Right to complain

In case you wish to complain about goods purchased from us, please contact our Customer Service. You can contact our Customer Service by telephone, email or ordinary mail. You can find our contact information under "contact us".

You may also submit a complaint about goods purchased from us to the Danish Dispute Resolution Institute, Carl Jacobsens Vej 35, 2500 Valby, Denmark. It is also possible to submit a complaint online via www.forbrug.dk.